About the Role
� To proactively contribute to the overall delivery of Account Opening and Servicing activity handling requests to open accounts, personal and business record creation along with ADHOC servicing requirements, maintaining a flexible approach to responsibilities and tasks
� Responsible for preparing and quality checking documents prior to creating records and opening accounts in accordance with the Bank's guidelines and in compliance with UK & global financial regulations.
� Completing all of the relevant checks ensuring that we are working in with the bank policies and to the agreed service level agreements.
� To liaise directly with internal clients to provide support and gather relevant information, maintaining a professional manner and delivering excellent client service.
� To demonstrate and promote Barclays values, ensuring a positive working environment is maintained by all.
What will you be doing?
� Provide robust expertise across all Account Opening/Servicing process requests
� Deal with clients who have been granted dispensation but stays in line with Barclay�s policy which would need to be approved by the legal team, FCU or RAU.
� Use a high level of attention to detail to complete tasks �right first time, every time�.
� Use the Corporate Bank�s policy to ensure the correct documents and data have been provided by clients.
� Perform daily Audit and second day checks on the work completed within the team
� Use communication skills to interact with internal stakeholders. Use time management skills to complete business critical tasks within pressured timescales � ensuring the team meets all target SLA�s, and providing a quick and efficient service to Clients.
� Establishes and actively manages own personal development plan and seeks to improve in areas of development through training, skills development and coaching
� Take ownership and resolution of issues threatening cycle times and or Client satisfaction
� Contribute to a supportive and proactive working culture by sharing knowledge and expertise with other team members
About the Company
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.
We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.