About the Role
Act as key point of contact in collaborating closely with external and internal partners
Identify Process Defects and improve TAT and enhance SLA�s
Measure the teams' efficiency, Generate Lean / process improvement ideas
Complaints or issue handling, Responsible for HR Metrics and MIS or Reporting in Excel / reporting tool
Supporting Global Procurement teams with a wide variety of operational procurement activities
Provide all operational support to the Strategic Sourcing teams
Collect, prepare and provide analysis and reports on category specific data to facilitate the accurate Strategic decisions
Support the Category Teams with all operational elements of Strategy developments e.g. Opportunity Assessment preparation and outputs
Use Category and system knowledge to set up the content for negotiations i.e. RFQ, e-auction
Supporting the Category leaders in the contract Management cycle
Requirements
About the Company
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to building a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.