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Technology Associate/TechOps (DESFLOW)

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Job Type

Full time

About the Role

In this role, you�ll own support functions such as addressing product queries from the users, managing configuration changes, developing utilities/tools for managing operations and automating repetitive tasks, documentation, etc. You�ll be building and maintaining reports and metrics related to accuracy of user data and software performance. You�ll partner with cross-functional operations and technology teams to solve problems and identify improvement opportunities. You�ll troubleshoot, debug and evaluate urgency of issues. You�ll also be working closely with developers on fixing issues that are critical to the business and documenting and tracking all changes in production. Additionally, you�ll be driving requirements and organizing documents related to operational activities as well as executing new initiatives that will improve business operations.


About the Company

At the D. E. Shaw group, we believe the diversity of our employees is core to our strength and success. We are committed to supporting our people in work and in life, which is why we offer benefits such as a family planning and surrogacy program and a charitable gift match to all full-time employees.

Additionally, our staff-led affinity groups are pillars of our community, helping to celebrate diversity, promote leadership and development opportunities, and facilitate inclusive mentorship. Members and allies organize a wide range of educational and social programming, from expert talks to film festivals.

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